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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trae Morgan

Trae Morgan

August 28, 2025

5  out of  5
rating by Trae Morgan
"Crystal was absolutely amazing to work with. She was very nice and handled everything for my new home insurance immediately. The customer service could not have been better. Thank you so much Crystal for a great experience during a stressful time."
We responded:
"Thank you, Trae, for your kind words about Crystal. We're glad she could assist you efficiently with your home insurance needs. Your feedback means a lot to us. "
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Lynnette Babilonia Pujols

August 27, 2025

5  out of  5
rating by Lynnette Babilonia Pujols
"Mrs. DeRose is wonderful, she always responds in a timely manner, provides me with all the information and services that fits me best and explains everything thoroughly. I’m grateful to have her as my agent!"
We responded:
"Thank you, Lynnette, for your kind words about Mrs. DeRose. It's great to hear that she has been responsive and thorough in meeting your needs. We appreciate your feedback and look forward to continuing to serve you. Take care!"
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Cassandra Singh

August 20, 2025

5  out of  5
rating by Cassandra Singh
"Crystal always goes above and beyond in her performance with all clients. She makes sure to stay transparent with quotes and what would be best for the client's needs. Thank you, Crystal, for being the best and most responsive agent for insurance I have ever worked with!"
We responded:
"We can’t thank you enough for this awesome review, Cassandra! Knowing we made your experience a great one means the world to us."
Profile photo of Jeff Buziak

Jeff Buziak

August 20, 2025

5  out of  5
rating by Jeff Buziak
"Great service, great rates, great coverage. Highly recommend asking for Larry. He’ll take the time to get to know you and your needs. He’s very experienced so he knows how to search to get you optimal coverage at the lowest price."
We responded:
"It was a pleasure working with you! We’re so glad we could assist with your coverage and make the process easy for you. Let us know if there’s anything else we can do!"
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Taw Man

August 13, 2025

5  out of  5
rating by Taw Man
"crystal is the best, insurance is expensive but she’s helps as much as she can but it’s mainly because of my age"
We responded:
"Thank you, Taw Man, for your feedback. We're glad to hear that Crystal has been helpful to you. If you have any further questions or need assistance, feel free to reach out."
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Mary Beth Arndt

August 8, 2025

5  out of  5
rating by Mary Beth Arndt
"Crystal was very knowledgeable and patient. She kept me informed during the whole process. Great company to work with and great rates."
We responded:
"Thank you, Mary Beth, for your feedback! We're glad to hear that Crystal was able to assist you effectively and keep you informed. We appreciate your support and look forward to continuing to serve you."
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david williams

August 6, 2025

5  out of  5
rating by david williams
"Excellent customer service"
We responded:
"Thank you David, we appreciate you!"
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Shannon Sumpter

August 5, 2025

5  out of  5
rating by Shannon Sumpter
"Crystal DeRose at Reeves Insurance Agency has been great to work with to insure houses & vehicles. She provided specific assistance when we submitted a claim on our homeowners and seamlessly enabled the transfer of auto insurance when we recently traded an older car on a new car. She makes it easy."
We responded:
"Thank you, Shannon, for your feedback about your experience with Crystal at our agency. It's great to hear that we were able to assist you with your homeowners claim and the auto insurance transfer. We appreciate your trust in us for your insurance needs. "
Profile photo of Matthew Myers

Matthew Myers

July 28, 2025

5  out of  5
rating by Matthew Myers
"Angeline was super helpful and got my policy straight"
We responded:
"Thank you, Matthew, for your feedback! It's great to hear that Angeline was able to assist you effectively with your policy. We appreciate your support and look forward to serving you in the future."
Profile photo of Bradley Tran

Bradley Tran

July 21, 2025

5  out of  5
rating by Bradley Tran
"Having to shop around for insurance in general is not an enjoyable experience but I have to say that Larry Bickmann is the man for all of your insurance needs! Larry personally reached out to me via email with a quote that was spot on with what I was looking for and as a bonus, the policy coverages he was able to offer me beat every other competitor that I had reached out to. Additionally, he was able to bundle auto with renters insurance that helped to lower the overall monthly premiums but was also able to provide better coverages as well! Larry was quick to communicate, patient, and worked closely with me to ensure everything was good and got me covered within the same day. I am beyond impressed and satisfied with the service I received from Larry. I'm glad I decided to get a quote from State Farm and that Larry had reached out to me. He really made the experience of obtaining insurance a breeze!"
We responded:
"Thank you, Bradley, for taking the time to share your thoughts about your experience with Larry. It's great to hear that he was able to meet your insurance needs and make the process smooth for you. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Kerry Green

Kerry Green

July 18, 2025

5  out of  5
rating by Kerry Green
"Angeline was exceptional. She was personable, efficient and quickly had everything I needed taken care of. She made adding a vehicle to the policy painless."
We responded:
"Kerry we appreciate you and your feedback! Angeline is awesome! It’s our goal to provide this level of service every time you reach out to us!"
Profile photo of Suzanne

Suzanne

July 8, 2025

5  out of  5
rating by Suzanne
"Angeline Morgan is very efficient!!!"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Profile photo of Krasimira Swick

Krasimira Swick

July 4, 2025

5  out of  5
rating by Krasimira Swick
"I switch to State Farm last year for my car insurance and have been working with Crystal D. She is very informative and has good communication skills. It is a pleaser to deal with her. Because of Cristal, I switch all my insurance policy to State Farm."
We responded:
"Krasimira, thank you! We appreciate you and yes, Crystal is fantastic!"
Profile photo of Chris Brown

Chris Brown

June 23, 2025

5  out of  5
rating by Chris Brown
"Crystal was very helpful, kind and sweet. Definitely made everything easier for me!"
We responded:
"Thank you Chris! We appreciate you and your feedback!"
Profile photo of Maggie Milam

Maggie Milam

June 19, 2025

5  out of  5
rating by Maggie Milam
"Larry was so helpful in helping me with giving me a quote. I was very pleased with all the help he gave me ."
We responded:
"Great to hear Maggie, we are thankful to have the opportunity to work with you!"
Profile photo of Kori Kapataidakis

Kori Kapataidakis

June 4, 2025

4  out of  5
rating by Kori Kapataidakis
"I appreciate the quick response time and handling situations I'm not familiar with."
We responded:
"Thank you Kori, we love what we do and enjoy working with you!"
Profile photo of Lisa Alexander

Lisa Alexander

June 2, 2025

5  out of  5
rating by Lisa Alexander
"Ahoy, Want to give a Big Shout Out to Paula, of Statefarm. She has help though all the BS that comes with filling a Claim. Paula is very knowledgeable and informative agent with compassion. Thank you so much Paula for All your help! Your Amazing..."
We responded:
"Thank you, Lisa, for sharing your experience with Paula at our agency. We're glad to hear she was able to assist you with your claim and provide the support you needed. Your feedback means a lot to us."
Profile photo of Stephen Dareing

Stephen Dareing

May 30, 2025

5  out of  5
rating by Stephen Dareing
"Like you remember what service used to be like. I always get through, and the team makes it easy to update, make changes or just general inquiries. Highly recommend!"
We responded:
"Thank you so much, Stephen, for your kind words and recommendation! We're glad to hear that our team has been able to assist you efficiently. If you ever need anything else, feel free to reach out! "
Profile photo of Andrew Schneider

Andrew Schneider

May 28, 2025

3  out of  5
rating by Andrew Schneider
"They weren’t there when I needed them. I was recently in an accident with another driver also insured by them. They took more than two weeks to determine fault, that’s two full weeks that I wasn’t able to have a rental, use my car, or even put it into a body shop. The claim agent refused to take a witness statement even though a witness tried to contact them repeatedly, day after day, for more than a week after the accident, and said that it was a waste of his time to do his job. This caused the whole process to take more than two months to resolve, which is unacceptable. Adjusted rating because my agent called and apologized for my bad experience, said they would look into why the claims process was so difficult to navigate."
We responded:
"Andrew, this is not how our claims experience should be, I will call you this am once I have spoken to the claims team."
Profile photo of Delaney Anderson

Delaney Anderson

May 24, 2025

5  out of  5
rating by Delaney Anderson
"Paula, Crystal & April all at State Farm are the most amazing helpful women. I appreciate the care and support every single time I call. They all work hard to help make any process fast and smooth for their costumers. Thank you ladies so much for you time :)"
We responded:
"Thank you, Delaney, for your kind words and for recognizing Paula, Crystal, and April's efforts. We're glad to hear that their support has made your experience with us smooth and efficient. Your feedback means a lot to us!"
Profile photo of Elizabeth O.

Elizabeth O.

May 20, 2025

5  out of  5
rating by Elizabeth O.
"Excellent insurance agent, got me insured same day and helped me when I sold my car."
We responded:
"Thank you, Elizabeth, for your kind words and for sharing your experience. It's great to hear that we could assist you promptly with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Darren McMillion

Darren McMillion

May 16, 2025

5  out of  5
rating by Darren McMillion
"Angeline was extremely patient and helpful to address all of my questions and providing all of the documentation I was trying to obtain."
We responded:
"Thank you, Darren, for sharing your experience with us. We're glad to hear that Angeline was able to assist you effectively and provide the information you needed. We appreciate your feedback and look forward to continuing to serve you! "
Profile photo of Corey Patton

Corey Patton

May 15, 2025

5  out of  5
rating by Corey Patton
"Angeline called me at a perfect time to start my homeowners policy. She was extremely friendly, knowledgeable and helpful. She also followed w/ me on several details at the time discussed. She's a great asset to the company. Pay her more money"
We responded:
"Thank you, Corey, for sharing your experience with Angeline. We're glad to hear she was able to assist you so effectively with your homeowners policy. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her."
Profile photo of Rosanne Grant

Rosanne Grant

May 8, 2025

5  out of  5
rating by Rosanne Grant
"I chose this Insurance agency after comparing reviews. Larry Bickmann followed up with my request for a quote, with an easy going, and inviting message. He was patient with answering my many questions and didn't waste time getting my new policies processed. Highly Recommend!"
We responded:
"Thank you, Rosanne, for sharing your experience with us. We're glad to hear that Larry was able to assist you effectively and make the process smooth. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
Profile photo of Ruth Baker

Ruth Baker

May 8, 2025

5  out of  5
rating by Ruth Baker
"Angeline was amazing! She is extremely relatable and cares about the well being of the insurers. She made the conversation healthy and light and made the overall experience extremely pleasant. Thank you Angeline!"
We responded:
"Thank you, Ruth, for sharing your experience with Angeline. We're glad to hear that she made your interaction enjoyable and meaningful. Your feedback is greatly appreciated!"