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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deirdre Abramowitz

May 25, 2023

5  out of  5 rating by Deirdre Abramowitz
"I still have had excellent service from Anne Reeves' team. I recently have worked with Sarah and also Libby. They were professional and answered my questions that I was concerned about. I have both car and home insurance with State Farm in NJ and VA and have been a client for over 25 years. During my move from New Jersey to Virginia Kathy Flores was an incredible individual! She transferred my State Farm Insurance and improved it to an A+ rating. In addition, Kathy was always available for any questions I had and always returned my calls if she was on another call. She is reliable, trustworthy and builds solid relationships with customers in a professional manner. Thanks, Kathy for all of your hard work! Deirdre A."

VW Golf

May 23, 2023

5  out of  5 rating by VW Golf
"Hands down the best customer service for almost 20 years. I specifically recommend speaking with Libby in Bryce Reeves office, she is extremely knowledgeable and helpful whenever I call or visit the office. I am very grateful for the hometown feel this office gives as a customer I don’t feel like a number it’s more like family. Thank you Bryce for employing someone as amazing as Libby!"

Lucas Leung

May 18, 2023

5  out of  5 rating by Lucas Leung
"Larry helped me out with finding the best auto policy, he was quick, informative, and efficient. Thanks again Larry!"

Nayan Mistry

May 2, 2023

5  out of  5 rating by Nayan Mistry
"Great job."

Dudley Hauser

April 20, 2023

5  out of  5 rating by Dudley Hauser
"Recently, my insurance company raised my homeowners policy 50% and my auto 35%. I spoke to Crystal DeRose in your office to get your rates. Crystal was a pleasure to work with, personable, knowledgeable, and very professional. I'm now a State Farm customer!"

Michael Donaldson

April 18, 2023

5  out of  5 rating by Michael Donaldson
"Crystal did an excellent job on providing the necessarily and thorough information, as well as asking pertinent questions to ensure all of our assets were covered by significant insurance limits to provide adequate comfort in the unlikely event of a loss. Because of this high, efficient and expeditious response, we decided to move all of insurance policy portfolios over to State Farm."

Donna King

March 21, 2023

5  out of  5 rating by Donna King
"I have had the pleasure of working with Anne Reeves office for over 27 years. I am compelled to write a review because Paula Cottongim has been helping me through a tough time with the vehicle insurance and she has been a dream!! She has patiently guided me through it all and has made me feel very comfortable in a bad situation. I know I can pick up the phone for anything and she will be patient and supportive helping me to work through any issue I have. I don't want to take away from the team because they are all a huge help, I just got lucky to have Paula be the one to talk me off the ledge during my crisis. Thanks Anne, you have an awesome team!!"

Kirk French Jr.

February 8, 2023

5  out of  5 rating by Kirk French Jr.
"Very professional agents that worked with me on a competitive quote. I switched my insurance as a result. Keep up the good work!"


February 8, 2023

5  out of  5 rating by Elizabeth
"I owe a tremendous amount of gratitude to State Farm & their sweet service specialist, Libby! After receiving a 25% increase in my renewal from a company that I have been doing business with for over 12 years, I began getting quotes from other agencies. Libby helped walk me through a new quote that saved me and my family over $160/month!! The time she took to explain the coverage was very helpful. We even switched our homeowners over to State Farm! Congratulations Anne to having such a wonderful employee with such great people skills & knowledge in the insurance field! We are very pleased."

Tim Boon

February 3, 2023

5  out of  5 rating by Tim Boon
"The State Farm office I worked with in Stafford was fantastic. Larry was extremely quick to respond and return my calls throughout the entire journey of moving of moving my insurance policies. I’ve only been working with them as of this week, however, thus far I’m extremely satisfied with the level of service which was severely lacking with my previous insurance carrier."

Daniel McKenzie

February 1, 2023

5  out of  5 rating by Daniel McKenzie
"I worked with Crystal Derose and she was absolutely awesome. She had all the answers for the questions I asked her and she was very sweet I highly recommend her."

Honey Bee Vet Consortium

January 30, 2023

5  out of  5 rating by Honey Bee Vet Consortium
"I am new to Virginia and I needed protection for my home, three vehicles and personal liability. Larry Bickmann became my go to person. He guided me through the process and helped me get the best rates and the best coverage for my needs. He's a rock star!! Randy Lynn"


January 16, 2023

5  out of  5 rating by ASHLEE JACKS
"Larry has been nothing but helpful and patient with me and helped figure out exactly what coverage I needed... Definitely recommend this place, specifically Larry!"

Valerie Turner

December 30, 2022

5  out of  5 rating by Valerie Turner
"Larry was the representative who worked with me and he was very helpful and informative, he didn't push me to bundle, just gave me informed suggestions that I could use at a later time. Overall, State farm gave me a better rate the the company I have been with for 9 years."

patricia fendley

December 20, 2022

5  out of  5 rating by patricia fendley
"Very courteous, knowledgeable and patient. Highly recommend!"

Randall Kresge

December 10, 2022

5  out of  5 rating by Randall Kresge
"Crystal did a really great, efficient and expedient job handling my needs. Appreciate all the help I get from the agency!"

Daniel Weppner

November 30, 2022

5  out of  5 rating by Daniel Weppner
"I'm Candice Weppner, widow of Daniel Weppner. Everything still comes up with his name. He was the computer expert and the love of my life for nearly 54 years when he passed suddenly in 2021. Both Dan & I have always been very pleased with the Anne Reeves State Farm Agency. In all the years we lived in Fredericksburg, Anne & the girls that worked there were always so helpful with everything. Crystal just the other day was very helpful in straightening out a name change due to marriage many years ago for our daughter who is insured. After I had UPS fax the necessary pages for name change plus some beneficiary changes I had originally mailed to their office that were never delivered since June 2022!!! Crystal even called me that night to say she had received the faxed pages from me via UPS plus called me the next day to say she had processed the work. Very efficient & pleasant to talk with arranging all this. Also, when my husband passed in May of 2021, Anne Reeves office was very helpful processing the payout of his life insurance policies. When we moved to FL 12 years ago we went looking for a State Farm office where we would get the excellent service we had always received in Fredericksburg, but sadly that "Mayberry feeling" we always felt with the Anne Reeves Agency did not exist in FL. We dropped the agency we had in FL and went with another company."

Wayne Porter

November 29, 2022

5  out of  5 rating by Wayne Porter
"Friendly and very helpful. She was patient with all my questions. Thank you. Highly recommended"

Timothy Tindwell

November 10, 2022

5  out of  5 rating by Timothy Tindwell
"Wonderful experience fast and efficient"

Charlene R

November 8, 2022

5  out of  5 rating by Charlene R
"Thank you Crystal for your exceptional customer service! Always a pleasure to speak with you…so efficient and quick."

Alice Rodriguez

October 27, 2022

5  out of  5 rating by Alice Rodriguez
"I cold called Statefarm and Ms Reeves answered phone. She was patient and extremely professional. She asked all the right questions and provided me with the best insurance rate! Highly recommend Ms Reeves from Statefarm."

Amanda Ballard

October 7, 2022

5  out of  5 rating by Amanda Ballard
"Crystal is amazing. Very patient and extremely helpful. Thank you for all your hard work and dedication. In customer service sunshine is a must. Thank you for not losing your sunshine when most of the world has lost theirs."

Gaila C Sims

October 6, 2022

5  out of  5 rating by Gaila C Sims
"I had a great experience switching my insurance from Texas to Virginia. I spoke with Larry Bickmann and he was incredibly helpful and knowledgeable. Very happy with my experience!"

ed kerr

September 30, 2022

5  out of  5 rating by ed kerr
"We had been looking for an agent closer to home and when we met Larry Bickmann, it was a perfect match. He understood our needs and brought up things for us to think about as far as our coverages were concerned. His knowledge of automobiles played a large part in deciding to deal with this agency. Taking the time to learn about us, made it easier for him to customize an insurance plan that really does fit our needs. Would definitely recommend Larry."

Caitie Morgan

September 19, 2022

5  out of  5 rating by Caitie Morgan
"Anne made my experience so easy getting a quote and she is so personable to talk to!"