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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rez Salahuddin

Rez Salahuddin

March 24, 2025

5  out of  5
rating by Rez Salahuddin
"I got to work with Crystal DeRose this afternoon and admired her patience and customer service. Thank you bunches for ALL your guidance and assistance today! :) Regards, Rez"
We responded:
"We are excited and thankful you had the opportunity to work with Crystal for your insurance! Thank you for letting us know!"
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Mike Nunya

March 5, 2025

5  out of  5
rating by Mike Nunya
"Larry Bickman has been my POC the last 4 years and is knowledgeable and very helpful. Great service always!"
We responded:
"Thank you, Mike, for your wonderful feedback! We're thrilled to hear about your positive experience with Larry over the past four years. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service."
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Shanaya Haque

February 25, 2025

5  out of  5
rating by Shanaya Haque
"Crystal was an extremely informative and helpful agent. Our case wasn't the smoothest and she took multiple steps to ensure we were getting the support we needed. I couldn't commend her enough!"
We responded:
"Thank you, Shanaya, for your great feedback! We're happy to hear that Crystal gave you excellent service. Your satisfaction is important to us, and we're glad she could help you well. We appreciate your kind words and look forward to serving you again. "
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Rachel Lloyd

February 21, 2025

5  out of  5
rating by Rachel Lloyd
"Paula was INCREDIBLE at helping me reverse an error that was no fault of hers. She worked diligently for weeks, going above and beyond to correct the issue, ultimately being successful in getting me a refund of money that was incorrectly taken from my account. I appreciate her so much!"
We responded:
"Thank you, Rachel, for your wonderful feedback! We're thrilled to hear about Paula's exceptional service in resolving your issue. Your satisfaction is our priority, and we're grateful for your trust in us. If you need further assistance, feel free to reach out anytime. "
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Zach Hunter

February 20, 2025

2  out of  5
rating by Zach Hunter
"I'm incredibly disappointed that a voicemail was left on my phone saying my coverage is going to be dropped after I had an accident. They assured me that they were working on my claim. It wasn't until I bought a new vehicle and tried to switch my insurance over that I found out they didn't even start the claim. I've yet to hear back from them on it, but they proceeded to drop my coverage."
We responded:
"Hi Zach, I show claims are open and still being worked. Please call my office at your convenience and we will be happy to help."
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Andrew Devine

January 29, 2025

5  out of  5
rating by Andrew Devine
"Amazing service!!!"
We responded:
"Andrew, thank you for the awesome review! We appreciate it! "
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Lauren Fessenden

January 16, 2025

5  out of  5
rating by Lauren Fessenden
"Larry Bickmann was very helpful with all my insurance needs after my cross-country move, he told me what to expect at the DMV and what order to complete all the things you need to do when you move states! Very friendly and informative."
We responded:
"Lauren, thank you for your wonderful review. We're delighted to hear that Larry was able to assist you effectively with your insurance needs during your move. Your feedback is greatly appreciated!!"
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Andrew Pitsker

January 16, 2025

5  out of  5
rating by Andrew Pitsker
"Crystal did a great job of supporting my questions on my policy."
We responded:
"Thank you for your kind words and the 5-star rating in regards to Crystal."
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Meg

January 15, 2025

5  out of  5
rating by Meg
"Crystal is so helpful and nice she got everything I needed done in a pleasant and timely manner. 10/10 would recommend."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Crystal provided you with such helpful and pleasant service. "
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Jess Baker

December 22, 2024

5  out of  5
rating by Jess Baker
"I worked specifically with Paula, and I have to say, she is absolutely phenomenal. My family has been with State Farm longer than I've been alive. I recently moved from VA to NV and had some issues transferring my insurance state to state and Paula worked with me all the way from Virginia to Nevada to make sure that I retained my previous benefits and driving history. Thank you so much to Paula, I highly recommend her."
We responded:
"Thank you for sharing your positive experience with Paula. We're thrilled to hear she provided exceptional support during your move from Virginia to Nevada. Your recommendation means a lot to us, and we're grateful for your continued trust in State Farm."
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Tay

December 17, 2024

5  out of  5
rating by Tay
"Great communication skills and good person in overall! Worked with lary shoutout to you!"
We responded:
"Thank you, Tay, for your kind words and fantastic rating! We're thrilled to hear about your positive experience with Lary. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Steven Baker

December 9, 2024

5  out of  5
rating by Steven Baker
"I’ve been a SF customer for 38 years. Paula has taken care of my family’s insurance since 2018. Over the years she has consistently watched over our policies and has moved us forward as our family needs have changed. She’s now got another generation of SF customer started on her journey. The entire Baker family would recommend Paula and the Ann Reeves Office to you and your family."
We responded:
"Steven thank you, we are so happy Paula has delivered our promise to you! We are grateful that you trust us with your family’s insurance and look forward to working with you for many more years!"
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Charlotte Bradley

December 3, 2024

5  out of  5
rating by Charlotte Bradley
"Anne Reeves has been my agent since 1987. She and her entire staff are kind, helpful and knowledgeable. Anne went above and beyond in helping me with a personal matter saving me thousands of dollars in 2010. She has a heart of gold and truly cares about her clients. Thank you Anne and staff."
We responded:
"Thank you, Charlotte, for your kind words and long-term trust. We're thrilled to hear about your positive experiences with our team. Your satisfaction is our top priority, and we appreciate your continued support."
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Veronica Murphy

November 26, 2024

5  out of  5
rating by Veronica Murphy
"I called State Farm yesterday and got Chelsa. She was so nice and very patient with me when I asked her questions and especially when I asked her to do me a favor. She went out of her way, without any hesitation at all. She called the person at my apartment complex, gave him whatever she had to and resolved my concern about what I was supposed to do. Thank you so very much Chelsa, for all your trouble and the courtesy and kindness you showed toward me. State Farm is lucky to have you!"
We responded:
"We are indeed and we are thankful that you trust us with your insurance! Have a wonderful Thanksgiving!"
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Maximiliano Garcia-Somoza

November 20, 2024

5  out of  5
rating by Maximiliano Garcia-Somoza
"Good service thanks you"
We responded:
"Thank you for your kind words and 5-star rating!"
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T (Anonymous)

November 11, 2024

5  out of  5
rating by T (Anonymous)
"Larry Bickmann was a pleasure to work with. I am very inquisitive, and Larry was incredibly patient and answered every question with notable professionalism and knowledge. He combines his extensive professional knowledge with practical life experience and observations, in a direct, honest manner, which makes him very engaging and interesting. You will learn a lot and your insurance needs will be superbly met with Larry’s expertise. He especially shines with regard to life insurance, but he also helped us with many of the other insurance products which State Farm offers. I will close with an applause to the rest of the office, notably Paula and Libby, who also answered some of my questions when I initially called. It is truly a pleasure to work with this office. Your insurance needs will met in a professional, timely, and honest manner, that is precisely tailored to your specific needs, and in a way that you can easily understand."
We responded:
"Thank you for your kind words in regards to our teams professionalism and honest knowledge of our products! We're thrilled to hear about your positive experience with Larry, Paula, and Libby! "
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Jessica Lambert

November 8, 2024

5  out of  5
rating by Jessica Lambert
"Larry Bickman was PHENOMENAL!!! His knowledge and his expertise about home warranty was beyond my expectations!!! I highly recommend 💪🏾💪🏾"
We responded:
"Jessica, you are super encouraging! Our goal every time you reach out to us, is to wow you! Thank you!"
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Gus Blanco

November 7, 2024

5  out of  5
rating by Gus Blanco
"Crystal makes all the difference and that's why I stay with State Farm. I know I can just send an email anytime, and my coverage needs will be taken care of. Even easier than using the State Farm website. And I believe their prices are reasonable."
We responded:
"We appreciate your 5 star review Gus and we appreciate your business! It’s a privilege to work with you!"
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Arielle Martin

November 6, 2024

5  out of  5
rating by Arielle Martin
"Alexis was persistent and straight to the point which was just what I needed. Glad to switch over to State Farm."
We responded:
"Thank you, Arielle, for your kind words! We're delighted to hear that Alexis provided the straightforward assistance you needed. Welcome to State Farm; we're glad to have you with us! "
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Michele B

October 15, 2024

5  out of  5
rating by Michele B
"I’ve been with State Farm for a few years now. Larry Bickman is the reason I have stayed. He has helped me and my family so much. He is always calm, patient, kind, and thorough when I call with questions or concerns."
We responded:
"Thank you, Michele, for your kind words and loyalty. We're thrilled to hear that Larry has provided exceptional service to you and your family. Your satisfaction is our top priority, and we appreciate your continued trust in our agency."
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Dion Fennell

October 8, 2024

5  out of  5
rating by Dion Fennell
"Crystal did a great job! She was able to handle the cancellation of my previous homeowners insurance renewal in toto while saving us a good amount of money."
We responded:
"Thank you, Dion! We're thrilled to hear that Crystal was able to assist you effectively and save you money. Your satisfaction is our priority, and we appreciate your positive feedback."
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cody saylor

October 4, 2024

5  out of  5
rating by cody saylor
"Kelsea was wonderful! He was patient and answered all of my questions, including some that I didn’t realize I should ask. Thank you so much for your help!"
We responded:
"Thank you Cody! We are thrilled Kelsea is part of our team!"
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Trina Jocelyn

October 4, 2024

5  out of  5
rating by Trina Jocelyn
"Kelsea was awesome and created a fantastic customer experience for us. She was patient with my questions and quick to respond and follow up throughout the whole process. She was great to work with! Glad to be treated with such kindness."
We responded:
"So thankful you had the opportunity to work with Kelsea! She is thorough and loves taking care of our policyholders!"
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m Garcia

October 4, 2024

5  out of  5
rating by m Garcia
"I was looking for quotes for my vacation home in Virginia. I live in California and things move a lot faster here. I first contacted the local insurance agencies and it took them over a week just to get a quote. Then I research State Farm and found Larry Bickmann. I called Larry directly and he was able to provide a quote within minutes. Great customer service! I would like to thank Larry personally for getting me this quote and now I feel secure that my vacation home is finally covered. If you’re looking for a reliable person, please contact Larry Bickmann. Moises"
We responded:
"Thank you for your kind words and for sharing your experience. We're thrilled Larry could assist you promptly. Your satisfaction is our priority, and we're glad you feel secure with your coverage."
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Amanda Ballard

September 25, 2024

5  out of  5
rating by Amanda Ballard
"Alexis has been great to work with and I love State Farm Insurance. Although I wish they had some kind of loyalty program for being a loyal customer of theirs but that is wishful thinking in this lifetime. All in all I still love State Farm Insurance."
We responded:
"Thank you, Amanda! We're thrilled to hear you've had a great experience with Alexis and that you love State Farm Insurance. Your feedback about a loyalty program is valuable, and we'll certainly take it into consideration. We appreciate your continued support!"