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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amber Vassallo

September 2, 2023

5  out of  5 rating by Amber Vassallo
"Larry Bickmann was super polite and attentive. he had my auto policy typed up and done super quickly. nice guy!"

Tina E

September 1, 2023

5  out of  5 rating by Tina E
"Great rates and coverage. Larry B. is awesome. Hope they claims process is as easy if we ever need it (and I’m really hoping that we don’t.)"

Garry Dinkin

September 1, 2023

5  out of  5 rating by Garry Dinkin
"I spoke with Larry Bickmann today and set up our new Home, Auto and Personal Umbrella policies. Larry was knowledgeable and even suggested options I did not know about that could save us money. At all times he was a Professional and I highly recommend the Agency of Anne Reeves - State Farm Insurance Agent to any and all."

Corey Garner

August 25, 2023

5  out of  5 rating by Corey Garner
"Larry was extremely helpful and easy to work with to move all my home and auto insurance over to State Farm, with even better coverage than what I had with previous insurer. Thank you!!"

Luanne Abell

August 24, 2023

5  out of  5 rating by Luanne Abell
"I rarely write reviews though my experience with Larry Bickmann certainly deserves a shout out. I had been researching the internet for an alternative insurer since my rates had increased precipitously. I was then bombarded with calls from call centers. I liked that Larry was the individual who initiated contact and followed through. I didn't contact him until about a month later. He returned my call promptly and saved me a considerable amount of money. I did have a few follow up questions and the folks in this office answer the phone quickly. In contrast, my former insurer has yet to return my call from days ago. Big difference! So State Farm has my business for sure. Thanks for the good service."

Cody Quinn

August 20, 2023

1  out of  5 rating by Cody Quinn
"I rarely leave reviews, but after the experience I had with this branches call service, I feel that the owner/owners of this branch, need to be made aware of what occurred: I cannot express to you how disappointed I am with this branches customer service skills. State Farm was recommended to me by family and friends of mine who have them as their insurance providers. On 08/19/2023, I was in the middle of a vehicle purchase (hours away from my home town, and unfortunately unable to reach the branch office in my town, due to them being closed), and decided to call one of the local branch offices (open until 12pm). I do not recall the woman's name, but when I spoke with her, I told her my situation, and that I would like to sign up for car insurance (I let her know the urgency). She proceeded to communicate in a disinterested tone (almost berating me in a way), and told me that she could not sign me up, and that I needed to call the 800 number - that they would sign me up. Naturally, I was confused, but I trusted her, and called that number. I waited on hold for quite a while, only to find out from the 800 number representative, that they cannot (and never), sign people up via the 800 number, and asked for the branch offices contact info, so the rep could call the local branch office, and have them sign me up (putting me on hold). The 800 number rep took me off hold, and said that the branch office quote: "... appears to have turned off their phones and are not answering..." it was around 11:00am... In the end, Allstate immediately helped me, routing me from a call center, to an agent. Intentionally not doing your job, during normal business hours, is one thing... But turning off your phones, during normal business hours, is another, hence my 1 star review. Avoid CALLING this branch office."

Rhint Price

August 14, 2023

5  out of  5 rating by Rhint Price
"Ann and her staff are the best. Crystal goes above and beyond expectations. Ann should give her a raise!!!!"

Hillary Vernon

July 27, 2023

5  out of  5 rating by Hillary Vernon
"Larry Bickman at State Farm is the best person to contact for life, car and home owner’s insurance. He is very knowledgeable and explains things clearly."

William Smith

July 14, 2023

5  out of  5 rating by William Smith
"State Farm has always been good to me, especially Anne Reeves branch is Fredericksburg. Libby was very helpful last time I talked to them. Thank you."

Mark Cline

July 11, 2023

5  out of  5 rating by Mark Cline
"I stopped in at State Farm to ask a few insurance questions and Larry Bickmann provided excellent feedback, positive demeanor, and great professional insight. Thank you!"

Amber Hayghe

July 1, 2023

5  out of  5 rating by Amber Hayghe
"Larry is very good at what he does! He’s personable and thorough. I’m very happy to have him as our SF guy!"

Harshal S

June 14, 2023

5  out of  5 rating by Harshal S
"Larry was patient and explained everything and was able to get us a good rate."

Kim School Maclay

June 13, 2023

5  out of  5 rating by Kim School Maclay
"Prompt customer service, knowledgeable staff, great numbers! Thank you!"

Mrs. Wilson

June 8, 2023

5  out of  5 rating by Mrs. Wilson
"Larry has been extremely helpful during my search for a new insurance company. He maintained contact, kept me updated when I requested changes to my quote, and completed the transaction seamlessly. Very impressed. Would highly recommend."

michele watkins

June 8, 2023

4  out of  5 rating by michele watkins
"Larry is very nice to work with."

Deirdre Abramowitz

May 25, 2023

5  out of  5 rating by Deirdre Abramowitz
"I still have had excellent service from Anne Reeves' team. I recently have worked with Sarah and also Libby. They were professional and answered my questions that I was concerned about. I have both car and home insurance with State Farm in NJ and VA and have been a client for over 25 years. During my move from New Jersey to Virginia Kathy Flores was an incredible individual! She transferred my State Farm Insurance and improved it to an A+ rating. In addition, Kathy was always available for any questions I had and always returned my calls if she was on another call. She is reliable, trustworthy and builds solid relationships with customers in a professional manner. Thanks, Kathy for all of your hard work! Deirdre A."

VW Golf

May 23, 2023

5  out of  5 rating by VW Golf
"Hands down the best customer service for almost 20 years. I specifically recommend speaking with Libby in Bryce Reeves office, she is extremely knowledgeable and helpful whenever I call or visit the office. I am very grateful for the hometown feel this office gives as a customer I don’t feel like a number it’s more like family. Thank you Bryce for employing someone as amazing as Libby!"

Lucas Leung

May 18, 2023

5  out of  5 rating by Lucas Leung
"Larry helped me out with finding the best auto policy, he was quick, informative, and efficient. Thanks again Larry!"

Nayan Mistry

May 2, 2023

5  out of  5 rating by Nayan Mistry
"Great job."

Dudley Hauser

April 20, 2023

5  out of  5 rating by Dudley Hauser
"Recently, my insurance company raised my homeowners policy 50% and my auto 35%. I spoke to Crystal DeRose in your office to get your rates. Crystal was a pleasure to work with, personable, knowledgeable, and very professional. I'm now a State Farm customer!"

Michael Donaldson

April 18, 2023

5  out of  5 rating by Michael Donaldson
"Crystal did an excellent job on providing the necessarily and thorough information, as well as asking pertinent questions to ensure all of our assets were covered by significant insurance limits to provide adequate comfort in the unlikely event of a loss. Because of this high, efficient and expeditious response, we decided to move all of insurance policy portfolios over to State Farm."

Donna King

March 21, 2023

5  out of  5 rating by Donna King
"I have had the pleasure of working with Anne Reeves office for over 27 years. I am compelled to write a review because Paula Cottongim has been helping me through a tough time with the vehicle insurance and she has been a dream!! She has patiently guided me through it all and has made me feel very comfortable in a bad situation. I know I can pick up the phone for anything and she will be patient and supportive helping me to work through any issue I have. I don't want to take away from the team because they are all a huge help, I just got lucky to have Paula be the one to talk me off the ledge during my crisis. Thanks Anne, you have an awesome team!!"

Kirk French Jr.

February 8, 2023

5  out of  5 rating by Kirk French Jr.
"Very professional agents that worked with me on a competitive quote. I switched my insurance as a result. Keep up the good work!"


February 8, 2023

5  out of  5 rating by Elizabeth
"I owe a tremendous amount of gratitude to State Farm & their sweet service specialist, Libby! After receiving a 25% increase in my renewal from a company that I have been doing business with for over 12 years, I began getting quotes from other agencies. Libby helped walk me through a new quote that saved me and my family over $160/month!! The time she took to explain the coverage was very helpful. We even switched our homeowners over to State Farm! Congratulations Anne to having such a wonderful employee with such great people skills & knowledge in the insurance field! We are very pleased."

Tim Boon

February 3, 2023

5  out of  5 rating by Tim Boon
"The State Farm office I worked with in Stafford was fantastic. Larry was extremely quick to respond and return my calls throughout the entire journey of moving of moving my insurance policies. I’ve only been working with them as of this week, however, thus far I’m extremely satisfied with the level of service which was severely lacking with my previous insurance carrier."